q baji Responsible Gaming
Gaming is for entertainment — not stress or harm. q baji believes that informed decisions and the right tools are the foundation of safe play. This page has all the information and resources you need.
The safe way to play
Entertainment stays healthy when it stays in your control.
The most important thing to know before playing at q baji is that gaming is a form of entertainment, not a guaranteed source of income. Online betting and casino games are a choice for adults, but it is important to stay aware of the risks involved.
q baji strictly does not allow anyone under 21 to open an account or participate in any game. If a minor in your household or around you attempts to use this site, please stop them and inform our support team.
Our Terms and Conditions should always be followed honestly when playing. Before each session, ask yourself — how long will you play and how much will you spend. Deciding these two things in advance significantly reduces the chance of uncontrolled play.
Various self-control tools are available free of charge to all q baji members — from deposit limits to full account exclusion. Using these tools is not a sign of weakness; it is proof of a mature decision.
Under our Privacy Policy, any limit or exclusion request you make is kept completely confidential. No information is shared with third parties.
Self-control tools
Activate these features directly on your account — support is available 24/7 via live chat or email.
Deposit Limit
Set a fixed amount for daily, weekly, or monthly deposits. Once that limit is reached, no further deposits can be made. Lowering the limit takes effect immediately; increasing it involves a set waiting period.
Session Time Limit
Decide in advance how many hours you will play in one go. Once the set time is up, your account will automatically log out and a reminder message will appear before you can log in again.
Bet Limit
Set the maximum amount you will wager per bet or per session. This is the simplest way to protect yourself from large losses.
Bonus Opt-Out
Bonus offers can sometimes lead to more play than intended. You can request to turn off all promotional offers on your account.
Temporary Break (Cooling-Off)
Pause your account for anywhere from 24 hours to 30 days. During this time you will not be able to log in or place any bets. Your account automatically becomes active again when the break ends.
Permanent Exclusion (Self-Exclusion)
If you feel you need a longer break, you can close your account for 6 months to 5 years, or permanently. Reactivation is not possible while self-exclusion is active.
To activate or change any of these tools, contact our 24/7 live chat or send a request by email.
Limit-setting request
Fill in the form below and send it to our support team — it will be processed within 24 hours.
Self-Limit Request Form
Your information will only be used to process this request.
Your information is fully secure. It is not shared with any third party.
Warning signs of a problem
If you notice any of these signs, it is important to seek help.
- You feel uncomfortable or restless on days you do not play, and thoughts of gambling keep coming to mind.
- You keep betting more and more to recover losses and find you cannot stop.
- You are spending more time or money on gaming than on family, friends, or work.
- You are borrowing money or spending savings to cover the cost of playing.
- You are hiding your gambling from family or people close to you.
- You feel angry, stressed, or depressed after losing at a game.
- You repeatedly spend beyond your set budget and find it hard to stop yourself.
If any of these signs feel familiar, stop playing and contact q baji via live chat or email. We will help point you in the right direction.
Where to get help
Do not face it alone — reach out to the right place for support.
q baji Support Team
q baji's 24/7 live chat and email support are available in Bengali. Contact us at any time to set up self-limits, pause your account, or raise any concerns. Our team is ready to help without judgment.
Family and Close Ones
Open up to a trusted family member or close friend about what you are going through. Sometimes hearing from someone close and having their company makes it much easier to handle the situation. Telling your family takes courage.
Professional Counselling Services
Speak with a mental health professional or addiction specialist. Mental health support is available in Bangladesh through government hospitals and private organisations. Professional counselling is confidential and effective.
q baji's commitment
We are more than just a platform — we stand for responsible entertainment.
q baji believes that entertainment is truly enjoyable only when it is measured and mindful. Our goal is to create an environment where players can have fun while staying within their limits. Our position on responsible gaming is reflected not just in words, but in every feature we offer.
- Age is verified at registration — account creation is strictly prohibited for anyone under 21.
- Self-limit and exclusion tools are easily accessible on every account and free to use.
- The support team provides service in Bengali 24 hours a day, 7 days a week.
- If unusual betting patterns are detected, the support team proactively reaches out.
- Self-exclusion requests are acted on immediately and confidentiality is maintained.
- Players showing signs of risk are not targeted in any promotional communications.
For more details on our service rules, visit the FAQ page, where common questions about responsible gaming tools are answered.
Frequently Asked Questions
Common questions and answers about responsible gaming.